Refund Policy
Effective date: 30 July 2026
Overview
Verlasco Ltd provides professional digital services including website development, mobile application development, business consulting, business support services, and other agreed technology solutions. This Refund Policy explains how cancellations and refunds are handled.
Before Work Begins
If you decide not to proceed before any work has started, you may request a full refund of any payment already made. Please contact us as soon as possible.
After Work Has Started
Once work has commenced, refunds are considered on a case-by-case basis. Where appropriate, a partial refund may be issued to reflect work completed up to the cancellation date.
For ongoing monthly support agreements, payments covering the current billing period are non-refundable once work has begun. Future billing will stop after cancellation is confirmed.
Completed Services
Completed and delivered services are generally non-refundable. However, if the delivered work does not reasonably match the agreed project scope, Verlasco Ltd will make reasonable efforts to correct the issue before considering any refund.
Project Cancellation
Clients may cancel a project before work begins without penalty. Once development or consulting work has commenced, cancellation may result in charges for work already completed.
Payment Refund Method
Approved refunds are returned using the original payment method whenever possible. Payments made through Stripe, Wise, PayPal or another approved payment provider are normally refunded within 5–10 business days, subject to the payment provider's processing times.
How to Request a Refund
Please include your name, company name (if applicable), service purchased, invoice number (if available), and the reason for your refund request.
Email:
Info@verlasco.com
Phone:
+44 7984 581870
Related Policies
Please also review our Terms & Conditions , Privacy Policy , Cookie Policy and Acceptable Use Policy .